General Enquiries: 07565 392 572

Supported Living at Soffee Lodge

Supported Living Services

We provide specialist, individually tailored packages of care and support for people aged 18 or over with mild, moderate, severe, and profound disabilities, with associated complex needs including:

  • Autism
  • Sensory disabilities
  • Acquired brain injury
  • Mental health needs
  • Behavioural challenges

We can offer as much as or as little care and support as needed - from just a few hours of support per week to help with daily living skills and tenancy management, up to round-the-clock dedicated personal care and support.

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Our Values
DIGNITY
We respect people’s dignity by acting with compassion and having empathy so that we can respond to meeting needs appropriately. Our services support our resident by showing respect, enabling their privacy, self-worth and integrity is maintained.
INDIVIDUALITY
We believe in each person’s uniqueness. People are unique because of their life experience, upbringing, social, religious and cultural identity, personality, abilities and skills. Recognising and respecting individuality is about seeing each person’s uniqueness and responding to them in a way which is acceptable and meaningful to them.
CHOICE
With the knowledge that people have a legal right to make their own decisions and this is spelt out in the Mental Capacity Act (2005). Those who lack capacity to make a particular decision have rights which ensure that decisions are made in their best interests. The person-centred approach requires us to provide people with the correct information in order to maximise their ability to make an informed and independent choice. People who have the capacity to make a decision might decide to do something which others feel is unwise, but this is their right providing that they exercise their own duty of care towards other people and do not comprise their safety, health and wellbeing.
INDEPENDENCE
We support individuals by enabling them to continue to do what they are able to do and to build on their strengths and abilities to gain further independence skills and/or to regain skills which they have lost. Promoting independence does not mean leaving people who are unable to do things for themselves to struggle unaided, it means supporting them appropriately and not hindering their progress.

Emergency Respite Care

We understand that unexpected situations can arise and we are here to provide reliable emergency respite services in these instances. Our dedicated team is ready to offer immediate support in times of unforeseen need, ensuring the well-being and safety of our service users.

Our emergency respite services include:

Prompt Assistance: We are prepared to offer prompt and responsive assistance during emergencies, providing a safe and supportive environment for individuals who require urgent respite care.

Trained Staff: Our team of trained professionals is equipped to handle emergency situations with compassion and expertise, ensuring that our clients receive the care and support they need without delay.

Flexible Care: We offer flexible and adaptable respite care options to accommodate varying needs and circumstances, providing peace of mind for individuals and their families during challenging times.

By choosing our emergency respite services, individuals and families can have confidence in our ability to provide immediate support and a secure environment during unexpected events. We are committed to ensuring the well-being and comfort of our clients, delivering reliable emergency respite care when it is needed most.

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FORENSIC MENTAL HEALTH ACCOMMODATION
Forensic Placements & Specialist Supported Living A Fresh Start. A Safer Future. Personalised Support.
We provide high quality supported living for individuals with a forensic history, offering a safe, empowering and least restrictive alternative to secure settings. Our service is designed to help people rebuild their lives with dignity, independence and confidence.
Specialist Support You Can Trust
Our experienced team understands the complexities of communitybased forensic support. Many individuals have had difficult or mistrustful relationships with professionals — that’s why our staff are chosen for their expertise, resilience and compassionate approach. We work patiently to build trust, break down barriers and form positive, meaningful relationships.
A Tailored, Person Centred Approach

Every individual receives a personalised support plan focused on:

  • Promoting independence
  • Identifying and managing risks
  • Addressing specific offending behaviours
  • Embedding positive behaviour support
  • Achieving clear, outcomefocused goals

We assess risk continuously, ensuring that each person is supported safely while being encouraged to take the steps needed for longterm progress.

Partnering for Success

We work closely with:

  • Local authorities
  • Forensic outreach teams
  • Probation services
  • Community agencies

This collaborative approach ensures that support is coordinated, appropriate and aligned with each person’s history and future aspirations.

A Responsive Close Cluster Model
All our services are located close together, allowing us to rapidly increase staffing levels when required. This unique model provides consistency, stability and greater responsiveness during times of heightened need.
24Hour Supported Living Environments

Our homes offer warm, safe and supportive spaces that feel like home. Through structured supported living pathways, we help individuals:

  • Build independence
  • Reduce risk
  • Step down support over time
  • Move confidently toward more independent living
Your Journey, Your Goals

Every person plays an active role in shaping their Support and Goal Plan. This ensures their journey is meaningful, empowering and centred around their own hopes for the future.

Our Supported Living Pathways

Our services are tailored to each individual's needs, empowering them to actively define their journey through a comprehensive Support and Goal plan.

Information for Individuals and Families:

Discover more about the support available for you and your loved ones at Soffee Lodge.

Life at Soffee Lodge:

Our focus is on ensuring that individuals receive the support needed to lead fulfilling lives. For those with a forensic background, our supported living services provide a structured environment promoting independence and risk management, including:

  • Supporting the development of hobbies and interests
  • Enhancing daily living skills like cooking, cleaning, and shopping
  • Assisting in finding paid or voluntary employment opportunities
  • Facilitating re-engagement with education and learning
  • Supporting personal care and medication management
  • Fostering appropriate behaviour and communication
  • Building positive relationships
  • Socialising and community involvement
  • Tenancy maintenance and correspondence handling
  • Financial management, including budgeting and benefits advice
  • Building confidence, resilience, and self-esteem

Our Referral Process

Following a referral, every client undergoes a person-centred assessment within 24-48 hours. Once complete and we are satisfied with the compatibility is met, a proposal/costing is submitted to the placing authority for approval prior to placement. A comprehensive assessment is carried out for both full-time residents and those seeking respite care.

Get in Touch Today
This service is available for adults with social care needs regardless of age or disability, including young people who are approaching adulthood.

To make a referral for our services please get in touch

Call Us

General Enquiries:

07565 392 572

Referrals:

07915 049 700

Soffe Lodge:

Find Us

Unit B2, Suite 7,
Cobalt House,
Sir Thomas Longley Road,
Medway City Estate,
Rochester, England,
ME2 4BQ

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